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Returns & Exchanges

Free shipping for standard order over $70

RETURNS & EXCHANGES

If you are not happy with what you got, we are more than happy to exchange your item with another one or to fully refund you, if the following conditions are met :

  • The item items must be in its original package
  • The item must be in its original condition

 

1. VALIDITY FOR EXCHANGES & RETURNS

All exchanges and returns need to be addressed within 10 days of the date in which the item has been received.  Please contact us in order to request a return or exchange, for further instruction.

2. EXCHANGES & RETURNS ONLINE

2.1 Contact us to request a return or exchange

2.2 If elegible, you will be requested to mail us the item.

2.3 Upon receipt of your parcel, you will receive a confirmation email. Your new item will be shipped within a week of this confirmation email. The cost of of the shipment of the new item is upon you.

 

3. REPAIR POLICY

We offer repair services for all our products. Contact us for more information about this process.

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